How to get Fortnite refund
Screenshot via Fortnite's YouTube channel

How to get Fortnite refund

You only get three times a year to make a Fortnite refund.

If you or your child makes a bad purchase in Epic Games’ battle royale, you can get a Fortnite refund quickly. There’s a catch, however.

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You can return or cancel your purchases in game and get a Fortnite refund.
Screenshot by Destructoid

Step-by-step instructions on getting a Fortnite refund

In order to get a Fortnite refund, the purchase has to be within the first 30 days. If that’s the case with you, please proceed with these instructions.

  • Boot up the game and then click the profile picture on the top right. This will bring up the sidebar Social menu.
  • Next, click the gear symbol on the bottom left of the sidebar.
  • Select “Support and Refunds.”
  • Now go to “Return or Cancel Purchase.”
  • You’ll see a selection of your past purchases. You can then “Use Return Ticket” to begin the process. Keep in mind you can only do this process three times over 365 days.
  • Additionally, there may be a “Cancel Purchase” tab. Hold it down to cancel the VBucks payment.
  • Once you use a Return Ticket, it will ask if you want to return the items. Agree to it and then the VBucks will be back on your account.

Now you know how to get a refund from your Fortnite purchases, including Jack Skellington if you’re not a Nightmare Before Christmas fan. Humbug to you, I say!

US Residents might want to know this

Did you know you can also get a Fortnite refund from the Federal Trade Commission if you’re American? According to the FTC, you can get a refund if:

  • You were charged in-game currency for items you didnā€™t want between January 2017 and September 2022
  • Your child made charges to your credit card without your knowledge between January 2017 and November 2018
  • Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges

You’ll need to be 18 and over or get a parent/guardian to fill the form out for you. The deadline is January 17, 2024.


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Author
Image of Chris Penwell
Chris Penwell
Chris is a writer for multiple outlets, including Destructoid! He loves narrative games like Kingdom Hearts, Life is Strange, and Beyond Good & Evil. However, he does enjoy Fortnite and Super Smash Bros. Ultimate from time to time.