Zenless Zone Zero download error
Image via miHoYo

How to fix Download Failed error in Zenless Zone Zero

Even the first step can run into some issues.

Errors are common in many online games, with Zenless Zone Zero being no exception, particularly during its beta tests and official launch. Fortunately, although some bugs are unavoidable until miHoYo releases a patch to fix them, the download failed error can be resolved with some of the tips below.

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Zenless Zone Zero Download Failed error explained

There are multiple reasons why your Zenless Zone Zero download may fail, including network issues, too little storage space, or your firewall blocking access. With that said, there are a few solutions you can try:

  1. Restart your download.
  2. Close and reopen the Zenless Zone Zero launcher.
  3. Restart your router.
  4. Clear out storage space if you’re running low.
  5. Check your firewall and antivirus settings.
  6. Wait for miHoYo to send an official statement regarding current errors.

With any game, the easiest solution to try first is restarting your download and launcher if it’s a one-time blip that resolves after a quick reset. Restarting your router can also get things going if this doesn’t solve the problem or if it seems to be an internet connection issue.

Zenless Zone Zero download screen
You’ll know it’s working when you see a small download percentage circle. Screenshot by Destructoid

Another quick solution is to check your system’s storage space and clear some out. If you’re cutting it close with how much space you have, uninstall a game or two or move some large files onto another drive to give Zenless Zone Zero more space. This is also something to keep in mind since future updates or hotfixes can also cause issues if they’re larger than what’s available on your device.

In some cases, especially on PC, you may have to allow Zenless Zone Zero through your firewall or any active antivirus settings. While this isn’t a common problem, your protection settings can block games, preventing you from accessing them altogether. If you’re on a PC, you can search Firewall and network protection in your search bar, select allow an app through firewall, and pick Zenless Zone Zero.

If these solutions don’t work, you may have to wait for miHoYo to patch the issue themselves, especially if it’s a widespread issue. You can keep an eye on official Zenless Zone Zero social media pages, such as its X (Twitter) account or its official Discord server, for news on any ongoing issues or major bugs, as well as any compensation rewards that might come with them.


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Author
Image of Madison Benson
Madison Benson
Staff Writer - Madison has been a long-time fan of all things gaming since her adventures playing Heroes of Might and Magic over 20 years ago. She began her journalism career in 2021 and often enjoys casual life sims, MMORPGs, and action-adventure RPGs in her spare time.