How to file a claim for your Fortnite Refund

According to an announcement by the Federal Trade Commission, Epic Games charged many Fortnite account owners for purchases they didn’t want between 2017 and 2022. This pertains mostly to children Epic Games allowed to rack up numerous purchases without the knowledge of their parents, and to the company’s incorrect response of blocking users who disputed wrongful charges regarding these purchases.

This means you and many others might be entitled to receive a refund, so let’s find out how to get it.

Who is eligible for a Fortnite refund

The FTC states you can file your claim for a refund if any further statement applies to you:

• You were charged for any purchase made in in-game currency for a purchase or purchases you didn’t want any time between Jan 2017 and Sep 2022
• Fortnite locked your account between January 2017 and September 2022 after you filed a complaint with your credit card company regarding wrongful charges
• Your child made charges to your card unbeknownst to you between January 2017 and November 2018

Children and teens who found themselves wronged can also benefit from the FTC’s ruling. Still, they need to ask a parent or guardian to complete the claim for them, as it’s required for the form to be completed by someone who’s at least 18 years old.

How to get your Fortnite refund

If you’re reading this before January 10, 2025, go here to file your claim.

All you need will be either a claim number or your Epic Account ID.

If you’re having trouble finding your Epic Account ID, you can do it by:

• Head to www.epicgames.com
• click on Sign-in
• Sign-in with your credentials
• Take your cursor to your account name and click on Account
• You will find your ID under Account Information.

The FTC warns against scammers, stating that it will never ask players to pay to file claims or get refunds.

The FTC will be sending over 600,000 payments totaling more than $72 million to players in the United States, so let’s find out how you can get a piece of the pie. It’s unclear how much money back you will be getting back at this time. The FTC advances only that the value will depend on several factors, including the number of people filing complaints.

You can choose between getting your refund via check or PayPal, which is expected to arrive sometime in 2025. The FTC warns that if you get a check, you should cash it within 90 days, and if you get a PayPal payment, you should accept it within 30 days.

Refunds are currently only going out for residents of the United States.

The FTC states that no Fortnite account will be affected for filing a complaint this time around.

If you’re looking to get more information on the matter, the FTC recommends you call the refund administrator at 1-833-915-0880, or through email at [email protected].