Far Cry 4 inaccessible on Xbox One, even if you already bought it (Update)

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[Update: Far Cry 4 has been reinstated on the Xbox One games store, restoring permissions for several users. For those who are still experiencing difficulties, Ubisoft officially recommends a hard reboot of the Xbox One console, as relayed by community manager Ubi_Jax. We’ve reached out to Ubisoft for comment.]

Far Cry 4 has been removed from the Xbox One games store, leaving some players unable to access the game despite having already purchased and downloaded the title. Ubisoft is actively investigating the issue, but suggests contacting Xbox Support in the meantime.

The problem was first reported nine hours ago on reddit by user AegeusRex, who was stymied by their inability to launch a digital copy of Far Cry 4 Gold Edition. Several other users lodged a similar complaint, and the malaise spread to Ubisoft’s support forum soon after.

Ubisoft believes the problem stems from Far Cry 4 being unavailable for purchase through the Xbox One’s digital store. The game appears in searches, but clicking on the standard version results in a ‘Page Not Found’ error. Curiously, the Gold Edition seems to be available for purchase.

We’ll keep an eye on this story, but for now, it seems like your best bet is to wait for Microsoft to restore the game. Maybe buy a physical version next time?

[Via Kotaku]