Having issues with the new Xbox One Experience update?

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Microsoft support has the solutions. Hopefully

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If you’re one of the “small number” of Xbox One players who are having difficult booting up after the new Xbox one Experience update rolls out today, don’t panic. Yet.

Microsoft has acknowledged issues with first boot, content installation, and accessory and accessibility issues after the update.

If your console gets stuck on the green Xbox One loading screen, you’re advised to just leave it alone for fifteen minutes. If it still doesn’t load after 15 minutes have passed, you need to hold down the power button for ten seconds, and wait for the machine to power down. Leave it at least 15 seconds, then turn it back on again.

Other problems include missing tiles (go to Home, highlight My games & apps in the big tile, press the Menu button on your controller, and select Quit. Then relaunch My games & apps), broken voice commands (you can usually resolve this issue by rebooting the console), and repeated prompts to fill in your password (you’ll need to de- and then re-link your console).

You may also need to fiddle about un- and reinstalling games and apps if they’re problematic, and possibly change your default storage location.

For the full list of issues and solutions, click on this helpful link.


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